Har tatt navn og summer til min bekjente :
Dato : Tue, 18 Dec 2007 16:35:26 +0100
Tekst :
I will have to call them and request if they can refund that ok. but bear in mind that it will not be up to £530 since they informed me they never refund 100% but 60% ok.
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE: I AM VERY SORRY TO HEAR THAT
Date: Tue, 18 Dec 2007 15:01:35 +0100
Hi again!
My mother wonder if we could get the 530£ so she can buy some presents for her other children, you don't have to think aboute the rest.
can this work out?
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: I AM VERY SORRY TO HEAR THAT
Date: Fri, 14 Dec 2007 15:14:50 +0100
xxxxxxxx, i am very sorry and concerned about your mother's condition ok. she really needs a lot of rest since she is pregnant ok. Well i am still waiting on Pet Air International to refund the money to us ok. But as i earlier mentioned, if we could have the babies sent over, then it will be much more better and preferable for everybody ok. The problem is that you don't trust us again and i don't also feel better about that after all what i have been doing to see that the puppies come over ok. If you can trust me only for once, i can guarantee you that things will be fine and you will have the babies home ok. thanks and waiting to read from you soon.
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Fri, 14 Dec 2007 12:01:23 +0100
Hi I am sorry I could not answer you before, I had to go to the hospital with my mother because she had so mutch pain in her stummick so the doctor said for her to not stress.
Can't you send the money back sens we can't find any solution?
I don't know what we should do now?
From xxxxxxxx
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Thu, 13 Dec 2007 18:25:59 +0100
i will prefer to have all the money in hand before driving to the airport again ok. i don't want to stress myself again going up and down from the airport to the house again as i have been doing all these while ok. When you do that, i will join the money and go there once and for all and send the babies ok. that is the only way we can do it at the moment ok. let me know if that is fine with you ok.
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Thu, 13 Dec 2007 17:14:24 +0100
I said he did not work there because he told us that we should call the airport at heathrow to ask if he works there, we did talk with four different people and everyone said the same.
We at the animal disk, yes we want the puppies but then we want you to go there and pay the 300£ and leave the puppies earli tomorrow morning so the airport can confirme that the puppies will be sent to us, when I know that I can go to Western union bank and sent the 230£ as you said then I can call you, it will take us at maksimum 30 minutes to have the code when we get the call from the airport.
Can that work out?
you can also call me if you want at +47XXXXXXXXX
From xxxxxxxx
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Thu, 13 Dec 2007 16:10:58 +0100
xxxxxxxx, my computer had a problem and the technician just repaired it now like this ok, why did you not call me? I have been trying to rectify things here and seem not to understand why you say Mr. Felix Wilkerson does not work for the Pet Department at Heathrow? I had finished the arrangements with him and he told me you have called him several times doubting him ok, this really does not help us solve the situation ok. Please he told me that when we have arranged everything, i should come see him so he can move along with the arrangements ok. So what should we do then? You are also demanding your money back from me, i told you earlier that the money has already been paid to Pet Air International and they informed me that we can have a refund in a fortnite ok. so what do you want me to do at the moment? if you want us to cancel all arrangements of sending the puppies over, please do let me know so i can stop stressing myself out in the cold trying to see that things work and you have the babies home ok.
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Thu, 13 Dec 2007 13:18:43 +0100
Now we spoke with felix again and he says I am sorry I can't help anymore you need to speak with karolina. So now since you are not answering I think this is a jok. I want all the money back, because the puppies will not come.
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Thu, 13 Dec 2007 12:45:10 +0100
so you think i don't have the puppies right?
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Thu, 13 Dec 2007 12:41:50 +0100
We talked with a man at the Community realation at heathrow airport the number is 2087455791. The best will be if you go there and pay the 300£ and leave the puppies there when i get that confimed from the airport i will also have the to not refund the money to you so you can not take out the puppies, without us confimed it. Then I can send the money, because I want the airport to confirmed that there really ois some puppies. I don't want you to have the money before that.
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Thu, 13 Dec 2007 12:35:36 +0100
hello xxxxxxxx, Mr. Felix Wilkerson works at the airport Vet Department and he is also the vet doctor that did the Health Certificate ok. so who did the airport officials you talked to recommended? let me know since we don't have much time ok. thanks and waiting
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Thu, 13 Dec 2007 12:12:17 +0100
I just made a call to the airport, there is no Mr. Felix Wilkerson there.
And I think it was strange because last time I called you're veterinery it was a man with the name Felix Wilkerson who answer.
What is this is he a veterinery and he works at the airport?
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Thu, 13 Dec 2007 11:20:05 +0100
you can call Mr. Felix Wilkerson on his mobile ok, he works at Heathrow ok, it is +447024051564 ok, i haven't paid anything yet since i want us to be sure before we can pay ok. thanks and waiting
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Thu, 13 Dec 2007 11:09:09 +0100
Yes but for our safety can't we come up with something, have you a contact person at the heatrhow airport?
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Thu, 13 Dec 2007 10:54:26 +0100
I had an argument with them in regards to the matter and they informed me it was not their fault and i was the one that opted for a refund ok. i will want to send the puppies immediately that is the reason i asked what you thought ok. what i can afford here is £300.00 at the moment since i already spent with the vaccination at the vet's office ok. if you can come up with the balance of £230.00, then we can have them come over this afternoon.
thanks and let me know if you are fine with that ok. i am really sorry for the inconveniences caused so far ok, but it is soon to pass ok.
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Thu, 13 Dec 2007 10:48:02 +0100
They can not hold you mone for two weeks, we won't take anymore chanse because we have sent so much money but we have them so if you could sent the puppies we can pay that when tey are here?
Can that work out?
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Thu, 13 Dec Mr. Felix Wilkerson2007 10:33:58 +0100
Hello xxxxxxxx, our vet has finally given the vaccines to the puppies this morning ok, it is a little bit expensive and we have finally decided to proceed with the registration and sending of the puppies this afternoon ok. Please i have also gone over to the Pet Air International for the refund, but they say they cannot refund us fully and will do a partial refund of 50% in a fortnite which is 14 days ok. I don't know if we should wait for the 14 days for the refund before proceeding with the arrangements ok. please let me know what we should do next ok, let me so we can proceed ok.
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Wed, 12 Dec 2007 22:29:19 +0100
That is okey i'we been outside almost all day, but I will be home tomorrow so I can answer you're e-mail's. Thank you for e-mailing us and tell us hove it is going, that I precheat, I will talk with you tomorrow. When do you think the puppies will come to oslo? Thank you waiting to hear from you tomorrow.
Have a nice night, from xxxxxxxx
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Wed, 12 Dec 2007 20:37:45 +0100
Hello xxxxxxxx, sorry for not being able to get to you sooner ok. I was at our vet's office this afternoon to see that the puppies are administered their vaccines ok. They will be ready tomorrow since i have already paid the necessary charges for their vaccines ok. I will let you know every detail tomorrow morning ok. thanks and hope you have a nice day. the weather here is very bad with heavy snowfall which make things a little bit slow and difficult ok.
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Wed, 12 Dec 2007 18:07:45 +0100
Hi I am waiting to hear from you, what's going on next?
Hope to hear from you soon.
From xxxxxxxx
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Tue, 11 Dec 2007 18:10:44 +0100
hello xxxxxxxx, sorry for my husband's behavior ok, he was a bit worried about me since i had been too long at the airport trying to retrieve the puppies ok. i have also discovered Pets Air is not a serious agency ok, my vet also told me that the puppies did not require a CITES permit to come over to Oslo ok, but i also forgot to ask if they have taken the vaccine you are asking ok, i will check on him though i think the puppies have not taken that vaccine ok, if that be the case, then i will try and make sure that they successfully have the vaccine ok, you have our vet doctor's number? if you do, please try and call him so he can do that urgently either this evening or tomorrow morning so we can send the puppies ok. i will try and call the company you gave me and see what we can do ok, but i will prefer to send them directly to Oslo ok. thanks and i have asked Pets Air to refund our money ok, they have asked me to come tomorrow at their office so we can discuss the issue ok. i will let you know what goes on next ok.
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject: RE:
Date: Tue, 11 Dec 2007 17:45:40 +0100
Ok but think aboute the sittuasion we are sitting in, we have not been told aboute anything, and pet air international do not wanna answer me.We spoke with the airport in oslo they told us that it would be better if the puppies were sent straight from the airport in heatrhow to oslo insted of being sent true pet air international, because I don't think they are serious.
And please when you get the booking at the flight you have to get the Airwaybill number, so we could track the puppies. Because the flight pet air sayd the puppies will travel whit did not travel that way from heathrow to frankfurt, and also you're husband told us for four hours ago that he would sent us a message but we never get that message.
He also hang up when my mother talked to him, but when do you think the puppies could come to us then? We can pick up the puppies at the airport in oslo by our selfs, so you don't have to worry aboute that. The Airport in oslo told us that the puppies also could travel in the same crate because pet cargo 900 is so big that they bouth could fit in the crate if they are sister's and brothers. Have the puppies taken Praziquantel, the puppies need that treatment to arriwe Norway. At SAS Cargo in oslo airport (gardemoen) they co-operate with James Cargo in London it is a very serious company, I also sent you the number there if you wanna hear there offer when sending the puppies 1753682244. They told us that the crate were to expensive, so if they only need one crate you sould demand the money back for one crate.But call them and here what they think. hope everything will be alright then. Waiting to here from you soon.
From xxxxxxxx
From:
karolinakolsto@live.fr
To:
xxxxxxxx@hotmail.com
Subject: RE:
Date: Tue, 11 Dec 2007 17:13:40 +0100
hello xxxxxxxx, i am a little bit disturbed and disappointed in the way you are assuming things ok. i have been out the whole day at the shipping agency and later to London Heathrow airport to find out what is going on only to come back home and find your emails about me not being who i am. i thought my husband had already told you about what is going on. I was very worried about the puppies and had to call London Heathrow and Frankfurt International Airport myself in regards to the matter. the answer finally came in since they told me the puppies did not pass through the vet at Frankfurt ok, i was informed they would have passed through quarantine at Frankfurt since they did not have the CITES Permit issued ok. even if they did pass through Frankfurt, they will still have stopped for their quarantine period in Oslo Gardmoen also ok. this is something i will not want the puppies to go through since it will mean another 60days before you get them ok. So the babies have arrived here this afternoon and i had to personally identify and collect them through customs ok. I have already began arrangements with our Vet Doctor for the CITES Permit to be issued as soon as possible and i can use a much more secure way to send the puppies with London Heathrow Airport directly ok. Please the least i will expect from you right now is your cooperation since i am really sorry about what happened with Pet Air International. they are struggling to meet up with the expenses but i will officially ask for a refund from the agency this evening ok. thanks for the understanding
Karolina Kolsto
From:
xxxxxxxx@hotmail.com
To:
karolinakolsto@live.fr
Subject:
Date: Mon, 10 Dec 2007 20:30:42 +0100
Hi again!
Now I give you two chanse's either the dog's are in oslo tomorrow, or we shell have our money back.
We have been waiting this long now and the dog's is not in frankfurt international or enything of what you have told me, even the flight you told me the dog's would come with don't fly that flight so everything you told us is not true.
And if the dog's don't come we shell have our money back, I will also have the expenses we had to pay to go to the airport when the puppies were suppose to arraiwe here in oslo.
Here are every payments:
First we sent you XXXX norweigan kroner with the Western Unoion bank with the MTCN code: xxxxxxxxxxx
Second time we sent XXXX Norwegian kroner with Western Union Bank with the MTCN code: xxxxxxxxxxx
This payment's went to: Patrick Mutchita 18 Upper Wimpole street. Marylebone, W1C 9BE London UK.Then we jused XXXX Norweigan kroner we had to pay to the driver who drive us to the airport in oslo (gardemoen) twice, to go there and pick up the puppies because we were suppose to pay duty to get the puppies home. And that was 25% off what the puppies and there flight cost's.
That will be XXXX Norweigan kroner altogether.
It's so strange that we don't here anything from you in this situation, hope to here you're dissision soon.
From xxxxxxxx
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