John Fairheart
21 March 2008, 10:41
Optima Resources have undertaken acreditation with the BBB. Here is the report from today 21st March, 2008 available via the BBB website [link (http://app.newjersey.bbb.org/report/12003835/?#)]
BBB Reliability Report for
Optima Resources, Inc.
A BBB Accredited business since 02/26/2008.
The BBB reports on businesses, both accredited and non-accredited. If an organization is a BBB Accredited business, it is stated in this report.
Name: Optima Resources, Inc.
Phone: (732) 549-0050
Fax: (732) 549-7508
Address: 190 Lincoln Highway, Edison, NJ 08820
Website: www.optimaresources.com
Original Business Start Date: January 2004
Principal: Vijay Sadana, President
Customer Contact: Vijay Sadana, President - (732) 549-0050
Entity: Corporation
Incorporated: January 2004, NJ
TOB Classification: Computers Software & Services, Computers-Sys Designers & Consult
BBB Accreditation: This organization is a BBB Accredited business.
BBB Accreditation Status
This company has been a BBB Accredited business since February 2008. This means it supports the BBB's services to the public and meets our BBB Accreditation standards.
Program Participation
This company participates in the BBB Accreditation Identification Program and has agreed to use special procedures including arbitration.
Customer Experience
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period.Of the total of 4 complaints closed in 36 months, 3 were closed in the last year.
Service Issues
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved - The company resolved the complaint issues.
1 - Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.
1 -Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Refund or Exchange Issues
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved - The company resolved the complaint issues.
1 - Company resolved - The company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved - The company failed to resolve the complaint issues.
1 - company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Report as of March 21, 2008
Copyright© 2008 BBB®, Inc.
If you choose to do business with this BBB Accredited business, please let the company know that you contacted the BBB for a report. (report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.)
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.
As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
Ok, that's super but what does it actually mean in realistic terms? Let's look at what the BBB have to say on this question:-
What is a BBB Accredited Business?
If a business has been accredited by BBB, it means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Now let's look at the keynotes of this to hammer home the very important bits.
The Report
the BBB does not endorse any product, service or company
provided solely to assist you in exercising your own best judgment
report is believed reliable but not guaranteed as to accuracy
Accredited Business
commitment to make a good faith effort to resolve any consumer complaints.
BBB Accredited Businesses pay a fee for accreditation review/monitoring
does not mean that the business’ products or services have been evaluated or endorsed by BBB
or that BBB has made a determination as to the business’ product quality or competency in performing services
Ok. So now that Optima are accredited with the BBB they now have an obligation to respond to customer complaints. Let's say that EVERYONE asks that the request for PAYMENT for your H1B is put IN WRITING. If they then refuse you have recourse to make a complaint.
If Optima wish to appear to be legitimate, then they must comply with this most basic of requests, and I personally challenge them to act accordingly.
So, to all the Indian doubters and confused parties your task is a very simple one.
ASK OPTIMA TO PROVIDE DOCUMENTED REQUESTS FOR FEES PAYABLE -- IF THEY REFUSE, MAKE A COMPLAINT WITH THE BBB.
Gotchya! :thumbup1:
BBB Reliability Report for
Optima Resources, Inc.
A BBB Accredited business since 02/26/2008.
The BBB reports on businesses, both accredited and non-accredited. If an organization is a BBB Accredited business, it is stated in this report.
Name: Optima Resources, Inc.
Phone: (732) 549-0050
Fax: (732) 549-7508
Address: 190 Lincoln Highway, Edison, NJ 08820
Website: www.optimaresources.com
Original Business Start Date: January 2004
Principal: Vijay Sadana, President
Customer Contact: Vijay Sadana, President - (732) 549-0050
Entity: Corporation
Incorporated: January 2004, NJ
TOB Classification: Computers Software & Services, Computers-Sys Designers & Consult
BBB Accreditation: This organization is a BBB Accredited business.
BBB Accreditation Status
This company has been a BBB Accredited business since February 2008. This means it supports the BBB's services to the public and meets our BBB Accreditation standards.
Program Participation
This company participates in the BBB Accreditation Identification Program and has agreed to use special procedures including arbitration.
Customer Experience
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period.Of the total of 4 complaints closed in 36 months, 3 were closed in the last year.
Service Issues
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.
Resolved - The company resolved the complaint issues.
1 - Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.
1 -Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Refund or Exchange Issues
Refund or Exchange Issues - Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
Resolved - The company resolved the complaint issues.
1 - Company resolved - The company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.
Unresolved - The company failed to resolve the complaint issues.
1 - company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Report as of March 21, 2008
Copyright© 2008 BBB®, Inc.
If you choose to do business with this BBB Accredited business, please let the company know that you contacted the BBB for a report. (report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by the BBB.)
BBB reports may not be reproduced for sales or promotional purposes.
The information in this report has either been provided by the company or has been compiled by the BBB from other reliable sources.
As a matter of policy, the BBB does not endorse any product, service or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.
Ok, that's super but what does it actually mean in realistic terms? Let's look at what the BBB have to say on this question:-
What is a BBB Accredited Business?
If a business has been accredited by BBB, it means BBB has determined that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Now let's look at the keynotes of this to hammer home the very important bits.
The Report
the BBB does not endorse any product, service or company
provided solely to assist you in exercising your own best judgment
report is believed reliable but not guaranteed as to accuracy
Accredited Business
commitment to make a good faith effort to resolve any consumer complaints.
BBB Accredited Businesses pay a fee for accreditation review/monitoring
does not mean that the business’ products or services have been evaluated or endorsed by BBB
or that BBB has made a determination as to the business’ product quality or competency in performing services
Ok. So now that Optima are accredited with the BBB they now have an obligation to respond to customer complaints. Let's say that EVERYONE asks that the request for PAYMENT for your H1B is put IN WRITING. If they then refuse you have recourse to make a complaint.
If Optima wish to appear to be legitimate, then they must comply with this most basic of requests, and I personally challenge them to act accordingly.
So, to all the Indian doubters and confused parties your task is a very simple one.
ASK OPTIMA TO PROVIDE DOCUMENTED REQUESTS FOR FEES PAYABLE -- IF THEY REFUSE, MAKE A COMPLAINT WITH THE BBB.
Gotchya! :thumbup1: